Business Support Analyst - Single Bank Platform
A Business Support Analyst with EFX markets experience is required to work on a 3 ½ month contract (with the possibility of extension) for our prestigious financial services client based in central London.
The purpose of the role is to provide functional support to the exf desk and testing team; testing new software releases and configurations, issuing escalation to development/vendors, keeping communication business focused, and IT management of technical issues.
The successful applicant will work as part of a team of four support analysts covering the hours between 5:30am to 10:00pm, supporting London and NY markets working on the trading floor closely with technical support, E-commerce business, and client services teams.
This role will require working in shifts, with the early shift commencing at 5:30am and the late shift at around 10:30pm. The team works most bank holidays.
- Flow - Markets
- EFX - Markets
- Portals (Internet, Intranet)
- Performance Analysis and Monitoring
- Problem Solving
- Oracle PL/SQL
- Shell Scripting
- Ticket Resolution
- Coding (Cards)
- Jira (Customer Management/Fraud AML)
- GBO (Markets)
- SAP (Operations)
- Internet Banking (Channels/Digital [Web, Mobile])
- Credit risk (Markets)
- Exchange Traded Derivatives (Markets)
- Fixed Income/Rates (Markets)
- Market Risk
- MS (including Visio, Excel, Outlook, PowerPoint, Project, Word)
- Change Management
- Business Analysis
- System Analysis
- Tibo (Business Works and EMS)
- Configuration Management
- Systems Administration
- Quality Center
The role is based in Central London. This is commutable from The Midlands, The South East and The Home Counties.
If you are a Business Analyst looking for a new contract either apply online or please contact Stuart Burley on (see below).
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
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